Strengths and Interests

Employee, volunteer, user and community engagement is at the heart of what I do.


I'm a creative thinker and facilitator who's passionate about good organisational development and innovation.


I can undertake academic and social research and I can write and develop policy. My coaching skills enable team and talent development and I'm a high level influencer who loves public speaking. I design and manage funding programmes and projects and I write successful bids for social sector and commercial organisations. 

Most recent consultancy work

Supported Housing Sector

I've been honoured to undertake research with supported housing residents who have experienced homelessness, as well as with support teams and back office staff to understand how this sector works, what the knottiest challenges are and how delivery organisations can enhance the service they offer to some of our most marginalised communities.  Successes so far have been recommendations for support service improvements that have led to significant change in operational approach and culture, and funding bid success to support individual initiatives to thrive. 

Currently supporting a new supported housing charity to set its vision for high quality accommodation and support for marginalised people with multiple and complex needs in Birmingham and Solihull.  I've been working on all aspects of charity set up, visioning, implementation planning and sustainability of impact and income. 

Understanding the policy landscape has been a must in this sector, with the forthcoming changes to how supported housing will be funded, to support clients to plan for commissioning bids and future sustainability. 

Community organiser & catalyst

in Bearwood, Sandwell

I'm a proud founder and now Chair of local community organisation We Are Bearwood set up to inspire, engage and connect local communities. We've recently embarked on participatory research and a survey to understand more about community needs and wishes, to help set our strategy for the next few years.  Our greatest achievement to date was delivering the Bearwood Street Festival 2017 (audience c.8,000), delivered by team of 4 and featuring a fantastic programme of professional arts, music, participatory experiences and tasty street food. Many successful smaller initiatives have started, or are continuing or developing. ​

Co-founder of the Bearwood Promoters, bringing new audiences to local musicians and new music to local audiences.

Founder of the 14k-member local facebook group, the Bearwood Parents' Network and growing a community of networked homeworkers through founding the Bearwood & Beyond Homeworkers Peer Support online group and regular meet-ups.


Currently also working in partnership with Impact Hub Birmingham to develop a pilot co-working creche in Bearwood, through which we'll engage people locally to co-design a longer term offer, and its potential to be a community hub to better connect the various social action initiatives that are flourishing in Bearwood. 

Head of Impact Management

Arthritis Research UK, September 2016 - July 2017

Before deciding that I wanted to work closer to my family home, I thoroughly enjoyed my role setting up this brand new function at Arthritis Research UK.


Through collaborative engagement of staff and the senior leadership team I developed the charity's first ever vision for measuring the

impact of a new £100m investment in vital services for people with musculoskeletal conditions.  I set up and led the charity's first Impact Management Team and set the tone for a learning culture by leading by example on several initiatives. I co-facilitated the bringing together of the impact management and performance & planning teams to foster a more networked and collaborative approach in the organisation. And I replicated this approach externally by fostering greater partnership working between the charity and colleagues in Public Health England. 

Strategy, Funding, Evaluation & Learning

Big Lottery Fund, 2006-2016

There's so much to say about my 10 years at this fabulous organisation. 


The most rewarding times were probably supporting charity effectiveness and development - visits to the front line of social action, whether in the UK or abroad, to support, advise, assess and, yes, monitor (usually enjoyable for both sides!). From small community organisations wanting to learn more about how to plan a proportionate evaluation strategy, to coaching cross-continent teams to enhance the effectiveness of their programmes, it was always a huge privilege to enable and to build capacity.

Internally, my most impactful work must have been my work on the 2015-2020 People in the Lead Strategy - comprising internal & external engagement and consultation, thought leadership and strategy drafting.


On various Big Lottery Fund initiatives I provided team creation and leadership, external relationship management, internal and external communications support, and change management support.  Conference design and management for the Board and Country Committees as well as regular reporting/feeding back to, and writing on behalf of, the Chief Executive.

I've been fairly involved in national initiatives as an advisor and partner to government on third sector issues, needs and priorities, for example I was heavily involved in the initial ideas and more detailed development of What Works Centre

for Wellbeing with the ONS, PHE & Cabinet Office, and in data sharing discussions with Office for Civil Society. 

Finally, over the years I was involved in all aspects of funding design, assessment, management and product development including on the International programme, the UK Funding Portfolio, systems change programmes such as Improving Futures and smaller grants programmes. 

Regional Partnerships Officer

Arts Council England, West Midlands 2004-2006

I cut my teeth with local government in this role - developing and managing the regional arts partnerships between City/Metropolitan, County and District Councils, the Arts Council and arts/culture organisations for five regional partnership areas in the West Midlands.  I also assessed and managed Grants for the Arts funding bids.


As Assistant Officer, External Resources & Development I had the opportunity to develop knowledge across numerous specialisms, including Arts & Health; Public Art; Creative Industries; Regional Partnerships; and Arts & Regeneration.

Please reload